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| (Není zobrazeno 81 mezilehlých verzí od stejného uživatele.) | |||
| Řádek 6: | Řádek 6: | ||
*'''Students''' - Students can find their Portal ID in Contacts tab in portal. | *'''Students''' - Students can find their Portal ID in Contacts tab in portal. | ||
*'''Employees''' - Employees will get their login from their computer network administrator. | *'''Employees''' - Employees will get their login from their computer network administrator. | ||
Password is set up in online application form after you are admitted to studies and after your user account is created (which is within 1-2 days after enrollment to studies). You can change your password in Portal in ''Edit my profile'' tab. '''If you change your portal password, your e-mail password will be changed automaticallyǃ''' If you didn't apply to studies via our online application form, please, contact your study department. | |||
== E-mail access == | == E-mail access == | ||
| Řádek 29: | Řádek 29: | ||
If you cannot login for a longer period of time, login to portal, change your e-mail password and try to login again using new password. | If you cannot login for a longer period of time, login to portal, change your e-mail password and try to login again using new password. | ||
<blockquote>'''''I forgot my portal and e-mail password. What should I do?'''''</blockquote> | <blockquote>'''''I forgot my portal and e-mail password. What should I do?'''''</blockquote> | ||
We have to reset your all your passwords | We have to reset your all of your passwords. Contact us at '''[http://www.helpdesk.upol.cz http://www.helpdesk.upol.cz]'''. Or you can contact CVT employee at +420 585 631 842 and ask for a password reset, otherwise you can contact your faculty computer network administrator. | ||
<blockquote>'''''How to set up forwarding messages from my university e-mail to my private e-mail address?'''''</blockquote> | <blockquote>'''''How to set up forwarding messages from my university e-mail to my private e-mail address?'''''</blockquote> | ||
You can enable forwarding at the web e-mail app at '''[https://outlook.com/upol.cz https://outlook.com/upol.cz]'''. Set it up in Options -> Show all options -> Forward my e-mails. | You can enable forwarding at the web e-mail app at '''[https://outlook.com/upol.cz https://outlook.com/upol.cz]'''. Set it up in Options -> Show all options -> Forward my e-mails. | ||
<blockquote>'''''How big is my email storage at UP?'''''</blockquote> It is 50GB. | |||
---- | ---- | ||
Help along with functions overview is available in web e-mail app after login. Furthermore, contact '''Helpdesk''' at | Help along with functions overview is available in web e-mail app after login. Furthermore, contact '''Helpdesk''' at [http://www.helpdesk.upol.cz http://www.helpdesk.upol.cz] regarding other e-mail related issues, or contact +420 585 631 842 during office hours (9ː00 - 15ː00). | ||
== Setting up an e-mail client == | == Setting up an e-mail client == | ||
You can access your e-mail account not only through web e-mail app, but also through e-mail clients supporting Exchange protocol (''Outlook, Thunderbird, Mail [Windows 8, OSX]). If your client does not support Exchange, you can use IMAP and SMTP secured protocols or Exchange ActiveSync (EAS) for mobile devices. You can access your e-mail from anywhere and you do not have to be part of university network. | You can access your e-mail account not only through web e-mail app, but also through e-mail clients supporting Exchange protocol (''Outlook, Thunderbird, Mail [Windows 8, OSX]''). If your client does not support Exchange, you can use IMAP and SMTP secured protocols or Exchange ActiveSync (EAS) for mobile devices. You can access your e-mail from anywhere and you do not have to be part of university network. | ||
Select proper manual for your mailbox - either Office 365 or MS Exchange. | |||
=== Manuals for students === | === Manuals for users with mailbox in Office 365 (employees and students) === | ||
Setting up [[Speciální:MyLanguage/Outlook 2013 | Setting up [[Speciální:MyLanguage/Outlook 2013 Office365|Outlook 2013 for users with Office 365 cloud email (students and employees)]] | ||
Setting up [[Speciální:MyLanguage/ | Setting up [[Speciální:MyLanguage/Posta_(Windows)_Office365|Mail (Windows 8, 8.1) for users with Office 365 cloud email (students and employees)]] | ||
Setting up [[Speciální:MyLanguage/ | Setting up [[Speciální:MyLanguage/Mozilla_Thunderbird_Office365|Mozilla Thunderbird for users with Office 365 cloud email (students and employees)]] | ||
Setting up [[Speciální:MyLanguage/Mail (OSX) | Setting up [[Speciální:MyLanguage/Mail (OSX) Office365|Mail (OSX) for users with Office 365 cloud email (students and employees)]] | ||
Setting up [[Speciální:MyLanguage/ | Setting up [[Speciální:MyLanguage/Mail_(iOS)_Office365|Mail (iOS) for users with Office 365 cloud email (students and employees)]] | ||
Setting up [[Speciální:MyLanguage/E-mail (Android) Office365|E-mail (Android) for users with Office 365 cloud email (students and employees)]] | |||
=== Manuals for users with mailbox in MS Exchange (employees and other users) === | |||
Setting up [[Speciální:MyLanguage/Outlook 2010 pro zamestnance|Outlook 2010 for users with UP mailbox (employees and other users)]] | |||
Setting up [[Speciální:MyLanguage/Outlook 2013 pro zamestnance|Outlook 2013 for users with UP mailbox (employees and other users)]] | |||
[[Speciální:MyLanguage/Posta (Windows 8, 8.1) pro zamestnance|Setting up Mail (Windows 8, 8.1) for users with UP mailbox (employees and other users)]] | |||
Setting up [[Speciální:MyLanguage/Mozilla Thunderbird pro zamestnance|Mozilla Thunderbird for users with UP mailbox (employees and other users)]] | |||
Setting up [[Speciální:MyLanguage/Mail (OSX) pro zamestnance|Mail (OSX) for users with UP mailbox (employees and other users)]] | |||
Setting up [[Speciální:MyLanguage/Mail_(iOS9)_pro_zamestnance|Mail (iOS) for users with UP mailbox (employees and other users)]] | |||
=== Connect using IMAP/SMTP === | |||
If you want to access your e-mail using IMAP/SMTP use the following dataː | |||
Loginː '''PortalID@upol.cz''' | |||
Passwordː '''Your e-mail password''' | |||
Following information are official information distribued by MS via web Outlook. | |||
==== Setup for users with Office 365 mailbox (employees and students) ==== | |||
'''IMAP protocol setup'''</br > | |||
Server name: outlook.office365.com</br > | |||
Port: 993</br > | |||
Encryption method: TLS</br > | |||
Authentication method: OAuth2</br> | |||
'''External server IMAP setup'''</br > | |||
Server name: imap4s.upol.cz</br > | |||
Port: 993</br > | |||
Encryption method: SSL</br > | |||
'''Internal server IMAP setup'''</br > | |||
Server name: srv-es01.up.upol.cz</br > | |||
Port: 993</br > | |||
Encryption method: SSL</br > | |||
'''External server SMTP setup'''</br > | |||
[[ | Server name: smtp.upol.cz</br > | ||
Port: 25</br > | |||
Encryption method: TLS </br > | |||
'''Internal server SMTP setup'''</br > | |||
Server name: smtp.upol.cz</br > | |||
Port: 25</br > | |||
Encryption method: TLS</br > | |||
== Information regarding Focused inbox in Office365 == | |||
With the transition of e-mail accounts to the Office365 cloud solution, users who use web access may find that some emails, especially bulk emails, do not arrive. | |||
In https://outlook.com/upol.cz, there is a Focused Inbox box in Settings, which creates a Other tab, where some mail is automatically included. | |||
[[Soubor:Office dorucena 4.png|center]] | |||
Each user can reconfigure as they see fit. It can either use the Inbox split into Focused and other or receive all messages only in the primary folder. | |||
[[Soubor:Office dorucena 3.png|center]] | |||
==== Setup for users with MS Exchange mailbox (some employees and other users) ==== | |||
'''External server IMAP setup'''</br > | |||
Server name: imap4s.upol.cz</br > | |||
Port: 993</br > | |||
Encryption method: SSL</br > | |||
'''Internal server IMAP setup'''</br > | |||
Server name: srv-es01.up.upol.cz</br > | |||
Port: 993</br > | |||
Encryption method: SSL</br > | |||
'''External server SMTP setup'''</br > | |||
Server name: smtp.upol.cz</br > | |||
Port: 25</br > | |||
Encryption method: TLS </br > | |||
'''Internal server SMTP setup'''</br > | |||
Server name: smtp.upol.cz</br > | |||
Port: 25</br > | |||
Encryption method: TLS</br > | |||
== Information regarding Focused inbox in Office365 == | |||
With the transition of e-mail accounts to the Office365 cloud solution, users who use web access may find that some emails, especially bulk emails, do not arrive. | |||
In https://outlook.com/upol.cz, there is a Focused Inbox box in Settings, which creates a Other tab, where some mail is automatically included. | |||
[[Soubor:Office dorucena 4.png|center]] | |||
Each user can reconfigure as they see fit. It can either use the Inbox split into Focused and other or receive all messages only in the primary folder. | |||
[[Soubor:Office dorucena 3.png|center]] | |||
[[Category:Computer Network|Computer Network]][[Category:Manuals]][[Category:E-mail client setup manuals|E-mail client setup manuals]] | |||