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*'''students''' can find their Portal ID in their [[Password setup|'''online application form''']]. They can find it after login to Portal in their user profile. If you forgot your Portal ID, please, use the university Helpdesk at [https://helpdesk.upol.cz '''helpdesk.upol.cz'''], choose ''Anonymous request'' and choose ''Forgotten login'' category. | *'''students''' can find their Portal ID in their [[Password setup|'''online application form''']]. They can find it after login to Portal in their user profile. If you forgot your Portal ID, please, use the university Helpdesk at [https://helpdesk.upol.cz '''helpdesk.upol.cz'''], choose ''Anonymous request'' and choose ''Forgotten login'' category. | ||
'''Password''': students set up their own inital password since the academic year 2018/2019, more information in article [[Password setup|'''Password setup''']]. If you do not remember your password, | '''Password''': students set up their own inital password since the academic year 2018/2019, more information in article [[Password setup|'''Password setup''']]. | ||
=== Forgotten password === | |||
If you do not remember your password, you must reset your password. Click the '''[https://portal.upol.cz/Account/GenerateChangePasswordToken Forgotten password]''' option in the Portal UP https://portal.upol.cz footer. Follow the instructions on the page. Students must enter their email, they registered in the online application form. Employees must enter their personal email address which they set up in portal. If you still have trouble resetting your password, please, contact the university Helpdesk at [https://helpdesk.upol.cz '''helpdesk.upol.cz'''], choose ''Anonymous request'' and choose ''Forgotten password'' category. If you have any other difficulties, please, contact your '''[[Spravci pocitacove site/en|computer network administrator]]'''. | |||
===Where to find if the ID card was issued - student=== | ===Where to find if the ID card was issued - student=== |