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*'''students''' can find their Portal ID in their [[Password setup|'''online application form''']]. They can find it after login to Portal in their user profile. If you forgot your Portal ID, please, use the university Helpdesk at [https://helpdesk.upol.cz '''helpdesk.upol.cz'''], choose ''Anonymous request'' and choose ''Forgotten login'' category. | *'''students''' can find their Portal ID in their [[Password setup|'''online application form''']]. They can find it after login to Portal in their user profile. If you forgot your Portal ID, please, use the university Helpdesk at [https://helpdesk.upol.cz '''helpdesk.upol.cz'''], choose ''Anonymous request'' and choose ''Forgotten login'' category. | ||
'''Password''': students set up their own inital password since the academic year 2018/2019, more information in article [[Password setup|'''Password setup''']]. If you do not remember your password, | '''Password''': students set up their own inital password since the academic year 2018/2019, more information in article [[Password setup|'''Password setup''']]. | ||
=== Forgotten password === | |||
If you do not remember your password, you must reset your password. Click the '''[https://portal.upol.cz/Account/GenerateChangePasswordToken Forgotten password]''' option in the Portal UP https://portal.upol.cz footer. Follow the instructions on the page. Students must enter their email, they registered in the online application form. Employees must enter their personal email address which they set up in portal. If you still have trouble resetting your password, please, contact the university Helpdesk at [https://helpdesk.upol.cz '''helpdesk.upol.cz'''], choose ''Anonymous request'' and choose ''Forgotten password'' category. If you have any other difficulties, please, contact your '''[[Spravci pocitacove site/en|computer network administrator]]'''. | |||
===Where to find if the ID card was issued - student=== | ===Where to find if the ID card was issued - student=== | ||
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<blockquote>''I want to log in to Portal, but I don't know my login name. How can I find it?''</blockquote>'''Students''' can find their login ('''Portal ID''') in portal in ''Contacts'' tab or in ''Contract to borrow an Identification Card'', which every student signs when receiving the ID card at the Computer Center. If you cannot find your name in ''Contacts'' and you do not have your ''Contract to borrow an Identification Card''printed out, contact Helpdesk at '''<nowiki>http://www.helpdesk.upol.cz</nowiki>''', or call +420 585 631 842 during office hours. | <blockquote>''I want to log in to Portal, but I don't know my login name. How can I find it?''</blockquote>'''Students''' can find their login ('''Portal ID''') in portal in ''Contacts'' tab or in ''Contract to borrow an Identification Card'', which every student signs when receiving the ID card at the Computer Center. If you cannot find your name in ''Contacts'' and you do not have your ''Contract to borrow an Identification Card''printed out, contact Helpdesk at '''<nowiki>http://www.helpdesk.upol.cz</nowiki>''', or call +420 585 631 842 during office hours. | ||
'''Employees''' have to get their ('''Portal ID''') from their computer network administrator, or at extension line 1842 - Mrs. Čeplová. Your user name is also printed on ''Contract to borrow an Identification Card''.<blockquote>''I am going to be signing up to Portal for the first time, what password should I use?''</blockquote> | '''Employees''' have to get their ('''Portal ID''') from their computer network administrator, or at extension line 1842 - Mrs. Čeplová. Your user name is also printed on ''Contract to borrow an Identification Card''.<blockquote>''I am going to be signing up to Portal for the first time, what password should I use?''</blockquote>You'll receive a create password link once your Portal profile is fully set up.<blockquote>''I want to change my Portal password. What should I do?''</blockquote>After signing in to '''Portal''' use link in upper right corner ''Edit my profile''. Fill in your current password, new password and confirm the change. Your new password must be at least eight characters long, and must contain at least one number and one letter. Another password change is possible after six minutes.<blockquote>''I forgot my Portal and e-mail password. What should I do?''</blockquote>Go to the following UPWiki page and follow the instructions there [[Login_issues|'''Login Issues''']]. | ||