Configuring Outlook with Multi-Factor Authentication (MFA) for Mobile Devices

Multi-Factor Authentication (MFA) adds an extra layer of security to your account. Instead of signing in with only your password, you must also verify your identity using another authentication method, such as a code generated on your mobile phone or biometric verification.

This significantly improves account security. Even if someone learns your password, they will not be able to access your account without your mobile device or another configured authentication method.

Setting up Multi-Factor Authentication (MFA)

To configure Multi-Factor Authentication (MFA), open a private/incognito browser window on your computer and navigate to mojeheslo.upol.cz. Sign in using your university account in the following format login@upol.cz and your university password. Then select Add sign-in method.

Select Microsoft Authenticator as your authentication method. You may register multiple Authenticator devices if needed (for example, both your smartphone and tablet).

The website will prompt you to install the Microsoft Authenticator [1] app on your mobile device: Android - Google Play, Apple - App Store

After installing the application click Next [2]. Then click Next [3] again. A unique QR code will be generated. It is recommended to allow notifications for the Microsoft Authenticator app.

Leave the QR code displayed on your computer screen and open the Microsoft Authenticator application on your mobile device.

In the Microsoft Authenticator app, choose either Add work or school account or Scan QR code. Scan the QR code displayed on your computer. Your university account will be added to the Authenticator app. Once the QR code has been scanned, return to your computer and click Next.

A numeric verification code will appear on your computer. Enter this code into the Microsoft Authenticator app and confirm it. When the verification is successful, the MFA setup is complete.

The following screen shows the Microsoft Authenticator app while entering the verification code.

Add an Additional Verification Method

We strongly recommend configuring a backup verification method by enabling SMS verification.

Enter your mobile phone number and click Next.

A text message (SMS) containing a verification code will be sent to your phone. Enter the code on your computer to complete the setup.

Configured Authentication Methods

After completing the configuration, your mojeheslo.upol.cz page should display your configured authentication methods. If you see an authentication method named "Authenticator – Outlook mobile", this configuration is incorrect.

In that case remove this authentication method, remove the account from the Outlook mobile app (recommended) and then configure the account again by following this guide.

Signing in to Outlook

Download and install Microsoft Outlook from Google Play Store or Apple App Store Then Open Outlook and select Add Account.

Outlook may automatically detect your university account based on the Microsoft Authenticator configuration. If it does, simply select Add Account.

If your account is not detected automatically, enter your university username in the format login@upol.cz and then select Sign In.

You will be redirected to Microsoft Authenticator, where you will enter your password. Microsoft Authenticator may sign you in automatically. Alternatively, it may ask you to confirm the sign-in request. If prompted, tap Yes to approve the login.

After successful authentication, you will be redirected back to Microsoft Outlook, and your university mailbox will be ready to use.