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Login issues: Porovnání verzí
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| (Nejsou zobrazeny 2 mezilehlé verze od stejného uživatele.) | |||
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If you have any trouble with logging in to Portal or other web applications | If you do not remember your password, use the [https://portal.upol.cz/Account/GenerateChangePasswordToken '''Password recovery [1]'''] option in Portal UP. | ||
[[Soubor:password_recovery_01.png|center]] | |||
You can enter your Palacký University e-mail address if you have forwarded e-mails to your private e-mail. If you're a student, enter e-mail address which you have used for registration at prihlaska.upol.cz. If you're an employee of Palacký University, enter your private e-mail address which you have set up in Portal UP. If you were unable to set a password or did not receive an email with a link for password recovery, please submit a request via Helpdesk. The link will be valid for one hour. | |||
[[Soubor:password_recovery_02.png|center]] | |||
If you have any trouble with logging in to Portal or other web applications, please, contact your [[Speciální:MyLanguage/Spravci pocitacove site|'''faculty network administrator''']] or use online Helpdesk [http://www.helpdesk.upol.cz/ '''http://www.helpdesk.upol.cz''']. | |||
If you would use online Helpdesk, then choose ''Anonymous request'' and choose either ''Forgotten password'' or ''Forgotten login'' category. | If you would use online Helpdesk, then choose ''Anonymous request'' and choose either ''Forgotten password'' or ''Forgotten login'' category. | ||