Eduroam WiFi for MS Windows 10

You can find all the basic and necessary steps, which must be done before you connect to eduroam WiFi at page with all the basic information regarding UP network. You should continue reading this manual only after you finish all the necessary steps. So, how to we set up the WiFi?

Connecting to the internet without experiencing any problems

Step 1 - Connection

Click the Wireless Connection button on your Start panel. If eduroam network is available, choose it and click the Connect button.

Step 2 - Logging in

Enter your login info into the newly opened table. Your login is your Portal ID in PortalID@upol.cz format and a password which you've set up in the Portal.

Student's login will look like: 20021111@upol.cz, dvorak04@upol.cz. Students who entered the university in adacemic year 2018/2019 will find their Portal ID in their online application form. Students can find it after in their Portal profile after logging in. If you forgot your Portal ID, please, contact Helpdesk at helpdesk.upol.cz - select Anonymous Request and choose Forgotten Login category. Employee's user ID is the same as their Portal login: e.g. kocickov@upol.cz. Employees should find their login details from the computer network administrators. (For detailed password setup manual click here.)

You might see a certificate notification, click the Connect button. Sometimes, you have to repeat connecting to the network. That is based on signal or number of connected users. If everything is set up perfectly, you should be connected to the WiFi.

Having trouble connecting to the network? Continue reading this manual to find out what to do.

Experiencing problems while connecting to the internet

You can overcome all the issues regarding connecting to the internet in a few steps. You should not experience any issues while connecting to the UP network afterwards.

Step 1 - Network and sharing center

Open your Control panel and choose Network and Internet, there choose Network and sharing center and click the Set up a new connection or networkoption.

Step 2 - Set up a connection

Set Up a Connection or Network window opens up. Choose Manually connect to a wireless network.

Step 3 - Add information

Enter the information according to the following image, then click Next.

Step 4 - Change of settings

You have successfully added the eduroam network to your computer. However, we are not done yet. Click the Change connection settings button.

Step 5 - "Security" tab

Again, new window tab opens up. Switch to the Security tab and fill all the information according to the following image. Then click on Settings.

Step 6 - Certificate settings

Enable Validate server certificate and then enable Connect to these servers option and enter radius2.upol.cz; radius1.upol.cz to the box.

Then choose the AddTrust External CA Root in Trusted Boot Certification Authorities. If you cannot find the certificate, select UTN-USERFirst-Hardware.

Step 7 - Login setup

Now we are at the last part of the setup process. You have to setup your login and password to the WiFi. Click the Advanced settings button.

Check the Specify authentication mode and choose User Authentication.

Now enter your login details.

Close all the opened window tabs by pressing the OK button. Now you should be connected to eduroam university network. It was a piece of cake, wasn't it?

What should I do if I still have trouble connecting to the internet?

There is help available if you have issues with network connection.

In such case, please, contact your computer network administrator.