Historie stránky
5. 5. 2016
3. 5. 2016
Založena nová stránka s textem „Category:HelpdeskInformation technology“
−30
Založena nová stránka s textem „=== Profile detail === Click any name (for e.g. in the list of categories) to get basic details about any solver. Soubor:Hd en 14.png|centre|frameless|6…“
−35
Založena nová stránka s textem „==== Categories ==== Categories include a complete list of all the categories, including English name and solvers of the category. Soubor:Hd en 13.png|ce…“
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Založena nová stránka s textem „=== Organization units === You will find a list of organization units here. centre|frameless|686x686px Click on any of the organiza…“
−119
Založena nová stránka s textem „You will find a list of people that have selected you as their substitution or people who are substituting for you. Soubor:Hd en 10.png|centre|frameless|…“
+5
Založena nová stránka s textem „=== Substitution === You can appoint a substite who will solve your requests for you during your absence. You can choose whether you want to receive notifi…“
−199
Založena nová stránka s textem „=== Solver menu === Solver menu includes options such as substitution, organization units or category.“
−34
Založena nová stránka s textem „Solver's can take a look into '''details of a request to solve'''. You can choose whether you or some of your colleagues will solve the request. Furthermor…“
−39
Založena nová stránka s textem „=== Request to solve - Details ===“
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Založena nová stránka s textem „You will find all the requests you have to solve in the Requests to solve option in the menu. You can filter and order the requests in the same way as in M…“
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Založena nová stránka s textem „=== Requests to solve ===“
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Založena nová stránka s textem „center|774x774px|Hd en 07.png“
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Založena nová stránka s textem „You can search the Helpdesk using the fulltext search in the upper-right corner or using the Search tab in the menu. You can specify details of your search.“
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Založena nová stránka s textem „=== Advanced search ===“
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Založena nová stránka s textem „=== New request === New request must include the same information as the anonymous request. Furthermore, a new box to fill in further details will show onc…“
−137
Založena nová stránka s textem „You can find out who is solving your request and comments in the request in the detail of your request. You can edit the request using the Edit button. On…“
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Založena nová stránka s textem „=== Detail of My request / how to close a request ===“
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Založena nová stránka s textem „You will find all the requests entered to system by you in ''My Requests'' tab. You can also filter the request by their status or by category. You can als…“
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Založena nová stránka s textem „=== My Requests ===“
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Založena nová stránka s textem „center|711x711px|Hd en 03.png“
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Založena nová stránka s textem „'''Solved requests''' are those you have solved in your solver's role. These requests will become ''closed'' once the inquirer confirms that their problem…“
−29
Založena nová stránka s textem „You will see your recent activity after logging in, i.e. number of ''new requests'' you have to process, ''comments'' to your requests, number of ''solved…“
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Založena nová stránka s textem „=== Main page after login ===“
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Založena nová stránka s textem „center|682x682px|Hd en 02.png“
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Založena nová stránka s textem „You can enter an anonymous request in following categories: E-application - change of data, E-application - payments, E-application - questions, Forgotten…“
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Založena nová stránka s textem „=== Anonymous Request ===“
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Založena nová stránka s textem „center|686x686px|Hd en 01.png“
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Založena nová stránka s textem „TEST“
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Založena nová stránka s textem „=== Main page without login ===“
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Založena nová stránka s textem „Help“
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Založena nová stránka s textem „Help for Helpdesk“
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