Outlook 2013 for users with UP mailbox (employees and other users)

In order to connect to our mail servers using Outlook 2013 you have to use the Exchange protocol, which will set almost everything for you. Therefore, choose the Exchange account.

Automatic e-mail client setup

You can add your e-mail account automatically without any advanced setup of Outlook 2013 client.

Step 1 - Add an account

Click Information tab and choose Add account.

Step 2 - Account setup

Choose option E-mail account and fill in all the necessary information (your e-mail address should be in form of name.surname@upol.cz)

Step 3 - Configuration

Everything should be set up sucessfully now.

Step 4 - First login

You need to restart you e-mail client after setup. You might be asked to fill in your login details again, your login is PortalID@upol.cz. Check the option Remember my credentials.

Manual e-mail client setup

If you are unable to set your e-mail client up using the Exchange protocol, use IMAP protocol.

Step 1 - Choose manual setup

Instead of writing down all of your information choose Manual setup or additional server types.

Step 2 - Connection type

Choose POP or IMAP service and click the Next button.

Step 3 - Fill in information

Now you have to fill in the following informationː your e-mail address in form name.surname@upol.cz, account type IMAP, incoming mail server outlook.upol.cz, outgoing mail server smtp.upol.cz. Your user name is your Portal ID and your password is your e-mail account password. Then click the Next button.

Step 4 - Final mailbox test

Your account will be tested whether you've set up everything correctly. If there is no problem, close that window. Your e-mail client is set up now.