Outlook 2013 for users with UP mailbox (employees and other users)

You use the Exchange protocol when connecting to you e-mail using Outlook 2013, therefore you do not need to deal with an overly complicated setup. Everything should, if there are no problems, be set up automatically.

Automatic e-mail client setup

You can add your e-mail account automatically without any advanced setup of Outlook 2013 client.

Step 1 - Add account

Click Information tab and choose Add account.

Step 2 - Account setup

Choose option E-mail account and fill in all the necessary information (your e-mail address should be in form of name.surname@upol.cz)

Step 3 - Configuration

Everything should be set up sucessfully now.

Step 4 - First login

You need to restart you e-mail client after setup. You might be asked to fill in your login details again, your login is PortalID@upol.cz. Check the option Remember my credentials.

Manual e-mail client setup

If you are unable to set your e-mail client up using the Exchange protocol, use IMAP protocol.

Step 1 - Choose manual setup

Instead of writing down all of your information choose Manual setup or additional server types.

Step 2 - Connection type

Choose POP or IMAP service and click the Next button.

Step 3 - Fill in information

Now you have to fill in the following informationː your e-mail address in form name.surname@upol.cz, account type IMAP, incoming mail server outlook.upol.cz, outgoing mail server smtp.upol.cz. Your user name is your Portal ID and your password is your e-mail account password. Then click the Next button.

Step 4 - Final mailbox test

Your account will be tested whether you've set up everything correctly. If there is no problem, close that window. Your e-mail client is set up now.