Translations:Portal UP/20/en

Should there be any other difficulties contact your computer network administrator.

FAQ

I want to log in to Portal, but I don't know my login name. How can I find it?

Students can find their login (Portal ID) in portal in Contacts tab or in Contract to borrow an Identification Card, which every student signs when the card is picked up at CVT. If you cannot find your name in Contacts and you do not have your Contract to borrow an Identification Card printed out, contact Helpdesk at stag-help@upol.cz, or call +420 585 631 842 during office hours.

Employees have to get their (Portal ID) from their computer network administrator, or at extension 1842 - Mrs. Čeplová. Your user name is also printed on Contract to borrow an Identification Card.

I am going to be singing up to portal for the first time, what password should I use?

When signing up for the first time, use your birth code without slash. Portal will ask you to change your password once you've successfully signed in. Your new password should be at list eight symbol long and should include at least one letter and one number.

I want to change my portal password. What should I do?

After signing in to portal use link in upper right corner Edit my profile. Fill in your current password, new password and confirm the change. Your new password must be at least eight symbols long, and must contain at least one number and one letter. Another password change is possible after six minutes.

I forgot my portal and e-mail password. What should I do?

We have to reset your all your passwords to the initial password - your birth code. Contact us at Stag-help@upol.cz and add your login, permanent residence address and birth code. Or you can contact CVT employee at +420 585 631 842 and ask for a password reset, otherwise you can contact your faculty computer network administrator.