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(založena nová stránka s textem „== Forgotten Password == If you have forgotten your password, you have several options. If you are an employee and have set up a private email in the portal, use the option '''[https://portal.upol.cz/Account/GenerateChangePasswordToken Forgotten Password] [1]''' in the footer of the Portal. center If you have set up message forwarding to a private email account, you can enter your university email. If you are a student, en…“)
značky: editace z mobilu editace z mobilního webu
Řádek 23: Řádek 23:
* it must not contain the user's name and must not be based on any of the available identifiers (e.g. date of birth, telephone number, child's name, etc.)
* it must not contain the user's name and must not be based on any of the available identifiers (e.g. date of birth, telephone number, child's name, etc.)


== Zapomenuté heslo ==
== Forgotten Password ==  
Pokud jste zapomněli své heslo, máte více možností, co dělat. Pokud jste zaměstnanec a máte v portále nastavený soukromý e-mail, pak využijte možnost možnost '''[https://portal.upol.cz/Account/GenerateChangePasswordToken Zapomenuté heslo] [1]''' v patičce Portálu.[[Soubor:Reset hesla 01.png|center]]Máte-li nastaveno přesměrování zpráv na soukromý e-mailový účet, lze zadat univerzitní e-mail. Pokud jste studentem, zadejte e-mailovou adresu, kterou jste použili při registraci na prihlaska.upol.cz. Jste-li zaměstnanec, uveďte soukromou e-mailovou adresu, kterou máte nastavenou na Portálu UP. V případě, že se vám nepovedlo nastavit heslo nebo jste neobdrželi e-mail s odkazem na změnu hesla, zadejte prosím požadavek na Helpdesk. Odkaz bude mít platnost jednu hodinu. Nově můžete jako student i zaměstnanec využít možnost resetu hesla pomocí identity občana. [[Soubor:Reset hesla 02.png|center]]
If you have forgotten your password, you have several options. If you are an employee and have set up a private email in the portal, use the option '''[https://portal.upol.cz/Account/GenerateChangePasswordToken Forgotten Password] [1]''' in the footer of the Portal.
[[Category:Návody]]
[[File:Reset hesla 01.png|center]]
[[Kategorie:Návody pro připojení k WiFi|Návody_pro_připojení_k_WiFi]]
If you have set up message forwarding to a private email account, you can enter your university email. If you are a student, enter the email address you used when registering at prihlaska.upol.cz. If you are an employee, enter the private email address you have set up in the UP Portal. If you were unable to set the password or did not receive an email with the password change link, please submit a request to the Helpdesk. The link will be valid for one hour.  
[[Category:Návody pro připojení k VPN|Návody_pro_připojení_k_VPN]]
As a student or employee, you can now use the option to reset your password using citizen identity.  
[[File:Reset hesla 02.png|center]]


[[Category:Information technology|Information technology]][[Category:Manuals]][[Category:Manuals for connecting to WiFi|Manuals for connecting to WiFi]][[Category:Manuals for connecting to VPN|Manuals for connecting to VPN]]
[[Category:Information technology|Information technology]][[Category:Manuals]][[Category:Manuals for connecting to WiFi|Manuals for connecting to WiFi]][[Category:Manuals for connecting to VPN|Manuals for connecting to VPN]]

Verze z 4. 4. 2025, 07:07

Jiné jazyky:

Log in to portal.upol.cz. Your login is your Portal ID. Students can find it after in their Portal profile after logging in or on their ID card agreement. If you forgot your Portal ID, please, contact Helpdesk at helpdesk.upol.cz - select Anonymous Request and choose Forgotten Login category. Employees will get their login from their computer network administrator.

Password change

You will find Change password [1] link in the menu in upper-right corner.

Password01.png

You can create or change your password for the Portal, mail, and AD [1], as well as the password for connecting to WiFi, LAN, and VPN [2] in the following window. These passwords do not affect each other and should be different.

Password02.png

Rules for the new Portal password

The password must meet all the following conditions according to standard R-B-24/03 (Article 37, point 2):

  • minimum length of 12 characters
  • at least one uppercase letter (A-Z)
  • at least one lowercase letter (a-z)
  • at least one digit (0-9)
  • at least one special character from the following list: * / - + ; ! @ & #
  • it must not be identical to previously used passwords
  • it must not contain the user's name and must not be based on any of the available identifiers (e.g. date of birth, telephone number, child's name, etc.)

Forgotten Password

If you have forgotten your password, you have several options. If you are an employee and have set up a private email in the portal, use the option Forgotten Password [1] in the footer of the Portal.

Reset hesla 01.png

If you have set up message forwarding to a private email account, you can enter your university email. If you are a student, enter the email address you used when registering at prihlaska.upol.cz. If you are an employee, enter the private email address you have set up in the UP Portal. If you were unable to set the password or did not receive an email with the password change link, please submit a request to the Helpdesk. The link will be valid for one hour. As a student or employee, you can now use the option to reset your password using citizen identity.

Reset hesla 02.png