WiFi Eduroam pro MS Windows 8/en

You can find all the basic and necessary steps, which must be done before you connect to eduroam WiFi at page with all the basic information regarding UP network. You should continue reading this manual only after you finish all the necessary steps. So, how to we set up the WiFi?

Connecting to the internet without experiencing any problems

Step 1 - Desktop

Click Desktop icon on the main screen (or press Windows+D on your keyboard).

Step 2 - Logging in

Click at the Wireless Connection button on your Start panel. If the eduroam network is available, choose it and click on the Connect button. Enter your login info in the newly opened table. Your login is your Portal ID in PortalID@upol.cz format and a password which you've set up in Portal. (For detailed password setup manual click here.)

Student's login will look like: 20021111@upol.cz, dvorak04@upol.cz. Students who entered the university in adacemic year 2018/2019 will find their Portal ID in their online application form. Students can find it after in their Portal profile after logging in. If you forgot your Portal ID, please, contact Helpdesk at helpdesk.upol.cz - select Anonymous Request and choose Forgotten Login category. Employee's user ID is the same as their Portal login: e.g. kocickov@upol.cz. Employees should find their login details from the computer network administrators.

Notice: Your eduroam login is not your e-mail address. (For detailed password setup manual click here.)

Step 3 - Certificate

You might see certificate notification, click the Connect button. Sometimes, you have to repeat connecting to the network. That is based on signal or number of connected users. Now, if everything works out perfectly, you should be connected to the WiFi.

Having trouble connecting to the network? Continue reading this manual to find out what to do.

Experiencing problems while connecting to the internet

You can overcome all the problems regarding connecting to the internet in a few steps. You should not experience any issues while connecting to the UP network afterwards.

Step 1 - Network and sharing center

Right-click the wireless connection button and choose Network and sharing center. When a new window opens up choose option Set up a new connection or network.

Step 2 - Set up a connection

Set Up a Connection or Network window opens up. Choose Manually connect to a wireless network.

Step 3 - Add information

Enter the information according to the following image, then click Next.

Step 4 - Change of settings

You have successfully added the eduroam network to your computer. However, we are not done yet. Click the Change connection settings button.

Step 5 - "Connection" tab

Again, new window opens up. Set everything according to the following picture in the Connection tab. Do not close the window after you're finished and move on to step 7

Step 6 - "Security" tab

Switch to the Security tab and fill in the information as in the following image. Then click the Settings.

Step 7 - Certificate settings

Enable Validate server certificate and then enable Connect to these servers and enter radius1.upol.cz;radius2.upol.cz.

Then choose the AddTrust External CA Root or UTN-USERFirst-Hardware in Trusted Boot Certification Authorities. Once you have done this, click the Configure... button.

Step 8 - Disable option

Disable Automatically use my Windows logon name and password (and domain if any).

Step 9 - Login setup

Now we are at the last part of the setup process. You have to setup your login and password to the WiFi. Click the Advanced settings button.

Check the Specify authentication mode and choose User Authentication.

Enter your login details in the new window and click the OK button.

Close all the opened window tabs by clicking the OK button. Now you should be connected to 'eduroam' university network. It was a piece of cake, wasn't it?

What should I do if I still have trouble connecting to the internet?

There is help available if you have issues with network connection.

If there are any issues with connection, please, contact your computer network administrator.