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(založena nová stránka s textem „== Forgotten Password == If you have forgotten your password, you have several options. If you are an employee and have set up a private email in the portal, use the option '''[https://portal.upol.cz/Account/GenerateChangePasswordToken Forgotten Password] [1]''' in the footer of the Portal. center If you have set up message forwarding to a private email account, you can enter your university email. If you are a student, en…“) značky: editace z mobilu editace z mobilního webu |
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== Forgotten Password == | == Forgotten Password == | ||
If you have forgotten your password, you have several options. If you are an employee and have set up a private email in the portal, use the option '''[https://portal.upol.cz/Account/GenerateChangePasswordToken Forgotten Password] [1]''' in the footer of the Portal. | If you have forgotten your password, you have several options. If you are an employee and have set up a private email in the portal, use the option '''[https://portal.upol.cz/Account/GenerateChangePasswordToken Forgotten Password] [1]''' in the footer of the Portal. | ||
[[ | [[Soubor:password_recovery_01.png|center]] | ||
If you have set up message forwarding to a private email account, you can enter your university email. If you are a student, enter the email address you used when registering at prihlaska.upol.cz. If you are an employee, enter the private email address you have set up in the UP Portal. If you were unable to set the password or did not receive an email with the password change link, please submit a request to the Helpdesk. The link will be valid for one hour. | If you have set up message forwarding to a private email account, you can enter your university email. If you are a student, enter the email address you used when registering at prihlaska.upol.cz. If you are an employee, enter the private email address you have set up in the UP Portal. If you were unable to set the password or did not receive an email with the password change link, please submit a request to the Helpdesk. The link will be valid for one hour. | ||
As a student or employee, you can now use the option to reset your password using citizen identity. | As a student or employee, you can now use the option to reset your password using citizen identity. | ||
[[ | [[Soubor:password_recovery_02.png|center]] | ||
== Expired Password == | |||
If your password has expired and you can no longer log in with it, please use the category in [https://helpdesk.upol.cz/Ticket/New?categoryName=expirovane_heslo '''Helpdesk - Expired Password category''']. | |||
[[Category:Information technology|Information technology]][[Category:Manuals]][[Category:Manuals for connecting to WiFi|Manuals for connecting to WiFi]][[Category:Manuals for connecting to VPN|Manuals for connecting to VPN]] | [[Category:Information technology|Information technology]][[Category:Manuals]][[Category:Manuals for connecting to WiFi|Manuals for connecting to WiFi]][[Category:Manuals for connecting to VPN|Manuals for connecting to VPN]] | ||