WiFi Eduroam pro MS Windows 7/en

You can find all the basic necessary steps, which must be done before you connect to eduroam WiFi network at page with all the basic information regarding UP network. You should continue reading this manual only after you finish all the necessary steps. So, how do we set up the WiFi?

Connecting to the internet without experiencing any problems

Step 1 - Connection

Click the Wireless Connection button on your Start panel. If the eduroam network is available, choose it and click the Connect button.

Step 2 - Login details

Enter your login details in the newly opened table. Your login is your Portal ID in PortalID@upol.cz format and a password which you've set up in the Portal.

Student's login will look like: 20021111@upol.cz, dvorak04@upol.cz. Students who entered the university in adacemic year 2018/2019 will find their Portal ID in their online application form. Students can find it after in their Portal profile after logging in. If you forgot your Portal ID, please, contact Helpdesk at helpdesk.upol.cz - select Anonymous Request and choose Forgotten Login category. Employee's user ID is the same as their Portal login: e.g. kocickov@upol.cz. Employees should find their login details from the computer network administrators. (For detailed password setup manual click here.)

Notice: Your eduroam login is not your e-mail address.

Step 3 - Logging in

You might see a certificate notification, click the Connect button. If everything is set up perfectly, you should be connected to the WiFi.

Having trouble connecting to the network? Continue reading this manual to find out what to do.

Experiencing problems while connecting to the internet

You can overcome all the problems regarding internet connection in a few steps. You should not experience any issues while connecting to the UP network afterwards.

Step 1 - Network and sharing center

Right-click the wireless connection button and choose Network and sharing center. When a new window opens up choose option Manage wireless networks.

Step 2 - Add the network

You can see all the wireless networks you have already set up before in this folder. If there already is an eduroam network, delete it as it might cause connection problems. Then click the Add button.

Step 3 - Create a network profile

Manually connect to a wireless network window opens up. Choose Manually create a network profile option.

Step 4 - Add information

Enter the information according to the following image, then click Next.

Step 5 - Change of settings

You have successfully added the eduroam network to your computer. However, we are not done yet. Click the Change connection settings button.

Step 6 - "Connection" tab

Again, new window opens up. Set everything according to the following picture in the Connection tab. Do not close the window after you're finished and move on to step 7

Step 7 - "Security" tab

Switch to the Security tab and click the Settings.

Step 8 - Certificate settings

Enable Validate server certificate option and then enable Connect to these servers and enter radius1.upol.cz;radius2.upol.cz into the box.

Then choose the AddTrust External CA Root or UTN-USERFirst-Hardware in Trusted Boot Certification Authorities. Once you have done this, click the Configure... button.

Step 9 - Disable the option

Disable Automatically use my Windows logon name and password (and domain if any).

Step 10 - Login setup

Now we are at the last part of the setup process. You have to setup your login and password to the WiFi. Click the Advanced settings button.

Check the Specify authentication mode and choose User Authentication.

Enter your login details in the window and then click the OK button.

Close all the opened windows by clicking the OK button. Now you should be connected to 'eduroam' university network. It was a piece of cake, wasn't it?

What should I do if I still have trouble connecting to the internet?

There is help available if you have issues with network connection.

Please, contact your computer network administrator.