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Helpdesk/en: Porovnání verzí
Založena nová stránka s textem „Helpdesk is a powerful tool. We'll show you how to use it in the following text.“
Bez shrnutí editace |
(Založena nová stránka s textem „Helpdesk is a powerful tool. We'll show you how to use it in the following text.“) |
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| (Nejsou zobrazeny 4 mezilehlé verze od stejného uživatele.) | |||
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<languages /> | <languages /> | ||
Helpdesk is a powerful tool. We'll show you how to use it in the following text. | |||
=== Main page === | === Main page === | ||
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Solver menu includes options such as substitution, organization units or category. | Solver menu includes options such as substitution, organization units or category. | ||
==== | ==== Substitution ==== | ||
You can appoint a substite who will solve your requests for you during your absence. You can choose whether you want to receive notifications regarding requests send to you by selecting the ''My notifications'' option. | |||
You will find a list of people that have selected you as their substitution or people who are substituting for you. | |||
==== Organization units ==== | ==== Organization units ==== | ||
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Click on any of the organization units to open a overview of solvers for a specified category of requests. Categories of org. unit are those which are a part of the organization unit, inherited categories belong to a superordinate unit, but are related to this particular unit. | Click on any of the organization units to open a overview of solvers for a specified category of requests. Categories of org. unit are those which are a part of the organization unit, inherited categories belong to a superordinate unit, but are related to this particular unit. | ||
==== | ==== Categories ==== | ||
Categories include a complete list of all the categories, including English name and solvers of the category. | |||
[[Soubor:Hd | [[Soubor:Hd en 13.png|centre|frameless|683x683px]] | ||
=== | === Profile detail === | ||
Click any name (for e.g. in the list of categories) to get basic details about any solver. | |||
[[Soubor:Hd | [[Soubor:Hd en 14.png|centre|frameless|683x683px]] | ||
[[Category:Helpdesk]][[Kategorie:Information technology|Information technology]] | [[Category:Helpdesk]][[Kategorie:Information technology|Information technology]] | ||